FAQ

You can definitely trust Order-essays.com. Feel free to check out the feedback that other customers have left about our writing services, and see what they say about the timeliness and quality of our papers. Our company has invested a considerable time, effort and energy into building a trustworthy service and into earning the trust of those who order from us. Hence, we want to maintain our enviable reputation. Our primary goal is providing the finest quality service to every customer. Consequently, you can trust us and feel confident you will get the best service possible.

Order-essays.com is a world leader when it comes to providing help with academic assignments. We relish the opportunity of providing you with personalized attention and assigning the best writers and researchers to your project, experts who are specialists in your field. It is possible for us to do this because our company employs one of the biggest teams of highly-skilled and academically-qualified writers there is. Additionally, we have several experienced editors to proofread each paper once it has been completed by one of our expert writers. Finally, you may request your money back if you discover any paper we provide you with contains plagiarism or does not fully comply with the instructions you originally gave us. Should you decide to submit a refund application, this should be accompanied by a valid plagiarism report and/or you should explain which instructions our writer overlooked. Please note that refund requests should be sent within fourteen (14 days) of your order’s deadline expiring.

We make it as easy as possible for you to contact our customer services representatives whenever you need to and in any way that best suits your convenience. You may contact us via the toll-free telephone numbers we provide, send us an email, or initiate a live chat session.

Although it is unfortunate, a lot of writing companies in today’s marketplace are prone to hiring inexperienced foreign writers or even students to create academic texts, and many of these do not have a sufficient command of the English language. Order-essays.com does not believe this practice is acceptable. Our policy is to hire only specialists from the UK or USA with a Master’s degree at least, and they must have proven skills in the fields of academic research and writing. This is a big investment that some companies cannot afford. It is, however, an effective strategy in the long term. And it is for this reason you cannot lose if you choose our writing service over others. Most of the students who order once from Order-essays.com continue to place regular orders.

We understand how important it is to have effective communication between customer and writer. It is often the case that a writer needs clarification of some sort from a customer, or a customer may want to provide more information to their assigned writer or get updates on their project. For this reason, we have developed an easy-to-use messaging facility whereby customers can quickly contact their assigned writers to communicate vital information or get progress reports. This can be done through your personal account page.

Customer confidentiality is something we give high priority to, and we also ensure our writers can depend on confidentiality. Because of this we do not offer video conferencing facilities between customers and writers. We find, however, that text messages are an effective means of communication during the writing process. In the event your issue is urgent, we have ways of informing our writers and they will respond to you as quickly as possible.

Generally speaking, the instructions a customer provides on the original order form are sufficient for us to successfully write a paper. If, however, there are any additional files or sources that should be used in your paper, you may upload these via your account page. These materials will assist our writers in the creation of your paper and enhance its overall quality. In the event you ask us to proofread or edit a paper for you we will, of course, need the original text with your initial order.

Order-essays.com views plagiarism as a serious matter. Consequently, every paper is checked for originality using the latest plagiarism detection software. You may even ask us to send you a plagiarism report if you so desire.

You may be entirely sure in these cases. Order-essays.com never distributes, resells, or publishes any papers a customer orders from us. Copies of any works we provide to you are kept in our secure database. You can be 100% confident that only two other people will have seen your paper before you get it i.e. the person who writes it and the person who edits it.

It is extremely unlikely anyone will ever know you use our writing service unless you tell them. Your name will not even be revealed to the writer and/or editor who works on your paper and you need not tell them. Instead, you can use a false name. You are guaranteed 100% confidentiality from our writing company.